Frequently Asked Questions

Find answers to common queries about placing orders, managing your account, delivery and returns, payment options, and general information. If you need further assistance, please contact our customer service team.

I am buying packaging for a business. Can I open a credit account to pay?

Yes, you can apply for credit terms! 

Whether you buy online or via one of our regional distribution centres, you will need to complete a credit check form. 

This is then reviewed by our finance department. Subject to approval, you will be given a credit facility to buy “on account” up to your agreed credit limit. If you buy online, your credit limit can be made available to you as a payment method at checkout. 

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