Frequently Asked Questions

Find answers to common queries about placing orders, managing your account, delivery and returns, payment options, and general information. If you need further assistance, please contact our customer service team.

How do I choose the right bag? Do I need a plastic bag or a paper bag?

The type of packaging bag you need will depend on what you’ll be using it for. There are a few things you should consider when choosing the bags you need:

 

  • Are your products lightweight or heavy?
  • What will you be using your bag for? E.g. retail, food, waste disposal or posting products?
  • If you’re using bags for posting products, do they need to meet Royal Mail parcel or envelope sizes?
  • Do you need to buy bags in high volumes?

For example, if you’re shipping lightweight or letterbox size products like clothes, you will probably want a mailing bag. Whereas if you need a bag to store products and seal them away, a grip seal bag will work well.

 

Macfarlane Packaging experts are always on hand to help guide you. Simply contact us for expert packaging advice about the bag you need.

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