Frequently Asked Questions

Find answers to common queries about placing orders, managing your account, delivery and returns, payment options, and general information. If you need further assistance, please contact our customer service team.

How do friction welders work?

Hand-held strapping machines have a friction weld function that generates heat to weld a plastic strap in place, rather than having to tie it off or use an adhesive. Semi and automatic strapping machines also use friction welding to secure straps in place. The heat generated by this process causes the two ends of the plastic strap to fuse, creating a very strong bond.

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