Frequently Asked Questions

Find answers to common queries about placing orders, managing your account, delivery and returns, payment options, and general information. If you need further assistance, please contact our customer service team.

Careers

At Macfarlane, we update our website the moment a new role becomes available. We encourage you to check our website regularly for the latest vacancies. Please note that while we strive to remove closed vacancies weekly, some job adverts may remain ...
We only accept online applications for all roles within Macfarlane. However, if you encounter any difficulties while applying through our website's "Apply Now" link, please feel free to contact our recruitment team directly at ...
Absolutely! If you have any questions that aren't addressed in this FAQ section, you can reach our recruitment team at careers@macfarlanepackaging.com. We aim to respond within 1-2 working days...
If you have an upcoming interview, we will usually send you relevant website links for your review. For future reference, you can access the following links: Macfarlane Packaging Website ...
Yes, you can apply for multiple roles, but please consider the differences in location, divisions, and core functions of our business. To avoid confusion, we recommend focusing on one application at a time, as multiple interviews for different positions...
UK legislation mandates that we can only employ individuals with the legal right to work in the UK. Unfortunately, we cannot accept applications from individuals without unrestricted "right to work in the UK" status.
As a business, we do not generally contribute towards relocation costs for applicants seeking to relocate in order to take an opportunity with us.
Most of our roles involve a two-stage interview process, allowing you to meet several team members and assess if Macfarlane is the right fit for you. Interviews are typically conducted in a relaxed, conversational style, with some competency-based ...
In most cases, we expect candidates to dress in formal business attire or "smart casual." If you have any doubts or concerns, please email us at careers@macfarlanepackaging.com.
Once you confirm your attendance with our Recruitment team, you'll receive interview confirmation details, including the location, attendees, and any specific instructions. We provide a contact number in case you encounter any issues, and we recommend...
Depending on the role, our recruitment process may include the following elements: Presentations: For certain roles, we may request presentations as part of the interview process, with clear instructions and facilities provided...
Yes, we require details of at least two professional referees who have known you for at least three years, with one being your current or last employer. Open references, references from relatives, or friends are not accepted. Rest assured; we typically...
We aim to provide interview outcomes as quickly as possible, usually within a few days. Following in-person interviews, we provide feedback as part of our policy.
New career opportunities are posted as they become available, so we recommend checking our vacancies regularly. However, if you'd like to register your details in our talent database, you can do so via our vacancies page or by emailing your CV to ...
We are committed to making reasonable adjustments to support individuals with disabilities during the interview process. If you have specific requirements, please contact our recruitment team ahead of your interview at ...
In response to changing work trends, we have adopted a hybrid working policy for many roles. However, the feasibility of hybrid working varies by site and role. Job adverts will specify whether hybrid working is an option, and if so, our policy typically...
While we occasionally collaborate with select recruitment agencies, the majority of our recruitment is handled internally by our team. We may engage agencies for specific vacancies if needed.
Be yourself and act naturally; we want to get to know the real you. Research our company and the role you're applying for to show your genuine interest. Listen carefully to questions, take time to collect your thoughts, and provide thoughtful responses...

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