Frequently Asked Questions

Find answers to common queries about placing orders, managing your account, delivery and returns, payment options, and general information. If you need further assistance, please contact our customer service team.

What can I expect at an interview?

Most of our roles involve a two-stage interview process, allowing you to meet several team members and assess if Macfarlane is the right fit for you. Interviews are typically conducted in a relaxed, conversational style, with some competency-based questions to highlight your experience and strengths. Please note that the interview format may vary depending on the role and department. We may also conduct preliminary interviews via video (Teams/Zoom) for certain positions.

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