Frequently Asked Questions

Find answers to common queries about placing orders, managing your account, delivery and returns, payment options, and general information. If you need further assistance, please contact our customer service team.

Environment & QualityEnvironment & Quality

At Macfarlane Packaging, we recognise our obligation to operate sustainably and invest in our business to reduce our environmental impact. We have set targets for reducing our carbon emissions and are focused on implementing initiatives that help our...
Yes, Macfarlane Packaging is working towards achieving ISO 14001 and ISO 9001 registration at all its sites. You can view and download our current ISO certificates here
Yes, we do. Some of the independent environmental standards we adhere to include:  FSC (Forest Stewardship Council) – we are an FSC certified business, which means we can provide FSC certified packaging. Look out for the FSC’...

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