Frequently Asked Questions

Find answers to common queries about placing orders, managing your account, delivery and returns, payment options, and general information. If you need further assistance, please contact our customer service team.

Why is using protective packaging important?

There are many reasons you should use Macfarlane Packaging’s protective solutions.

Protective packaging is an essential if you want your products to get to your customers safely. If your goods aren’t protected and get damages, this can impact your costs, the environment and your reputation with customers, impacting repeat sales.

Click here to read our introductory guide to protective packaging to learn more.

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