Frequently Asked Questions

Find answers to common queries about placing orders, managing your account, delivery and returns, payment options, and general information. If you need further assistance, please contact our customer service team.

What is a friction welder?

It is a hand-held strapping tool with a friction weld function to seal a strap in place. It operates by generating friction between the ends of the strapping material, typically made of plastic or polyester, which creates enough heat to melt and fuse the ends together. This process forms a strong and secure seal, effectively holding the items being packaged in place. The friction welder is manually operated, allowing users to quickly and efficiently seal the strapping without the need for additional tools or equipment. It is a convenient and versatile solution for securing various types of packages and parcels during transit.

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