Frequently Asked Questions

Find answers to common queries about placing orders, managing your account, delivery and returns, payment options, and general information. If you need further assistance, please contact our customer service team.

How will Macfarlane Packaging deliver my order?

Orders placed via our website will be delivered our carefully selected and reputable third-party couriers. 

Orders placed via our e-trading platform one of our regional distribution centres will be delivered by our own fleet of over 150 vehicles, ranging from 3 tonne to 40 feet articulated lorries.

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