Frequently Asked Questions

Find answers to common queries about placing orders, managing your account, delivery and returns, payment options, and general information. If you need further assistance, please contact our customer service team.

How do I manage my Macfarlane Packaging online account?

If you’re an existing customer, you’ll need to sign in to your online account here. Once you’re logged in, you’ll be able to manage your details, like delivery and billing addresses. You’ll also be able to review past orders placed on our website.  

If you’re looking to log in to Simplicite, our B2B e-trading portal. You need to click here 

loader
Loading...

Didn’t find what you were looking for?

Contact Us