10 years of unpacking consumer opinions on packaging
Our tenth annual unboxing survey has unpacked the online shopping experience of consumers once more.
The survey provides a valuable barometer into how consumers experience ecommerce packaging, at a time when expectations are higher than ever.
Click here to take a look at our Unboxing highlights


A sneak peek at our highlights
The 2025 unboxing survey saw consumers review packaging from an extensive range of sectors spanning
fashion and beauty through to automotives and electronics.
This year, just over 70% of responses were about packaging from these four sectors:


24% health & beauty


20% fashion


15% home & garden


12% food & drink
Download full survey results


Packaging optimisation - the key to
balancing cost and sustainability
How Macfarlane can help you optimise your packaging to deliver a
memorable unboxing experience


The Packaging Optimiser
Our unique Packaging Optimiser tool can show you what your packaging is costing you and the environment. See its impact across six key areas in your supply chain from storage through to transport customer experience.


The Packaging Optimiser
Our unique Packaging Optimiser tool can show you what your packaging is costing you and the environment. See its impact across six key areas in your supply chain from storage through to transport customer experience.


The Packaging Optimiser
Our unique Packaging Optimiser tool can show you what your packaging is costing you and the environment. See its impact across six key areas in your supply chain from storage through to transport customer experience.


The Packaging Optimiser
Our unique Packaging Optimiser tool can show you what your packaging is costing you and the environment. See its impact across six key areas in your supply chain from storage through to transport customer experience.




