Frequently Asked Questions

Find answers to common queries about placing orders, managing your account, delivery and returns, payment options, and general information. If you need further assistance, please contact our customer service team.

How much does delivery cost?

How much you will pay for your delivery will depend on the delivery type (standard or next business day) and your order value.

We offer free standard delivery for orders over £150 or €150 for UK and Ireland mainland destinations. Website orders below this value will be subject to delivery fees. You will also be charged carriage if you opt for next day delivery.

Fees may differ if delivery is to the Scottish Highlands and Islands, Outer Hebrides, Isle of Man, Isle of Wight, Guernsey and Jersey. 

Click here to learn more. 

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