Frequently Asked Questions

Find answers to common queries about placing orders, managing your account, delivery and returns, payment options, and general information. If you need further assistance, please contact our customer service team.

Can I see my order history?

If you’ve placed an order with us before, we can provide you with your order history. See how you can see your order history below: 

  • If you buy via our website - you can log in to your order history. 
  • If you buy via our regional distribution centres - your account contact can provide you with your order history. Click here to find your branch.  

If you buy via our e-trading platform - you can log on there to see your order history.

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