Contact us

The Macfarlane Packaging team is here to help – contact us today!

Complete our contact form
for a call back

Just complete our contact form and our team will give you a call back within 24 hours or less. We’ll be able to direct you to the right team within our business, so your packaging enquiry is handled by the best people for the job. Read our frequently asked questions to see if your query has already been answered.

 

If you're looking to speak directly to one of our regional distribution centres, click here to find your local site.

 

You can also call us on 0800 2 88 88 22 or live chat with our team during opening hours.

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High quality packaging solutions for your business

As the UK's largest distributor of protective packaging materials, we can help with boxes to suit the needs of any business.

In order to qualify for a trade account, you have to be a representative of a business and spend at least £500 per year on packaging.

To register for your trade account and start buying all the wholesale packaging you need from Macfarlane Online, simply enter your details using the form.

Whether you buy online or via one of our regional distribution centres, you will need to complete a credit check form.


This is then reviewed by our finance department. Subject to approval, you will be given a credit facility to buy “on account” up to your agreed credit limit. If you buy online, your credit limit can be made available to you as a payment method at checkout.

Once your order has been delivered, we’ll automatically send an invoice to you via email.


You can also request or view historic invoices:


  • If you buy packaging directly from our website, you will be able to view and download your invoice(s) from your online account.


  • If you use our e-trading platform, your invoices will automatically appear on your account. You can also request for them to be sent to you via email.


  • If you’re purchasing via our local branches, you can contact them to request a copy of a past invoice.


This will depend on how you place your order with us.


If you buy packaging directly from our website, you will be able to view and download your invoice(s) from your online account.


If you use our e-trading platform, your invoices will automatically appear on your account. You can also request for them to be sent to you via email.


If you’re purchasing via our local branches, you can contact them to request a copy of a past invoice.